Our client is a leading provider of customised uniforms and promotional products, dedicated to helping businesses easily manage their uniform programs and enhance their brand identity through quality clothing solutions. With a strong commitment to customer satisfaction and a diverse portfolio of clients such as Bunnings, Officeworks, Avis Budget Group and G8 Education they pride themselves on delivering exceptional service and innovative functional uniform designs.

We are looking for an experienced, results-driven Account Manager to join their team. This role requires a blend of sales expertise in the uniform/apparel industry, client management skills, and a passion for delivering top-notch service. You will be responsible for nurturing and growing existing relationships, managing accounts, and promoting our range of uniform solutions.

Key Responsibilities:

• Build and maintain strong, long-lasting client relationships with existing customers.
• Act as the main point of contact and advocate for your group of clients.
• Understand client needs and objectives to propose suitable uniform solutions that align with their brand identity and budget.
• Collaborate with internal teams (design, production, operations) to ensure seamless execution of client projects.
• Identify opportunities to upsell or cross-sell additional products or services to existing clients.
• Be data driven; monitor account performance, track sales metrics, and prepare regular reports on account status.
• Proactively resolve any issues or concerns that arise during the client lifecycle.
• Stay updated on industry trends, market activities and competitors.

Requirements:

• Proven experience as an Account Manager, Sales Representative, or relevant role in the apparel or promotional products industry.
• Demonstrated ability to build and maintain client relationships, negotiate and close deals.
• Proven experience working towards KPIs and sales targets.
• Excellent communication, interpersonal and presentation skills.
• Strong organisational skills with the ability to manage multiple client accounts simultaneously.
• Proficiency in CRM software (we use HubSpot) and Google Workspace
• A proactive and self-motivated attitude with a knack for delivering outstanding customer service.

About Us

They pride themselves on the workplace culture and live and breathe their core values; All In, Game Changers, Simples and Data Driven. We come to work every day in a stunning custom designed office in the heart of Brisbane, we’re hardworking and loyal, love a challenge, and strive to be 1% better at everything we do every day.

Benefits include:

• Use of shared company vehicle
• Genuine growth opportunities
• All the tools you need to do the job; laptop etc
• Complimentary fruit, snacks, tea and coffee
• Quarterly social events
• End of trip facilities

The salary is commensurate with experience.